FAQ's

FAQ'S FOR MERCHANDISE

WHEN WILL MY MERCH ORDER SHIP OUT?

Most orders of in-stock merchandise ship out within 24 hours of order if received before 3pm EST. Otherwise, orders will be shipped the next business day. 

WHEN WILL I RECEIVE MY MERCH ORDER?

USA Domestic orders-
5-10 business days for delivery

UK/Europe Orders
2-5 business days for delivery

All Other International Orders-
2-6 weeks.  2 weeks is normal, though Customs can cause delays which are out of our control.

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For all questions regarding shipping (updates, damages, etc.), please contact ArielleStoreTeam@Jmfield.com. A member from Arielle’s distribution center will contact you within 24 hours.