$5 UK SHIPPING!

FAQ's

FAQ'S FOR MERCHANDISE

WHEN WILL MY MERCH ORDER SHIP OUT?

Most orders of in-stock merchandise ship out within 72 hrs following order placement.

WHEN WILL I RECEIVE MY MERCH ORDER?

USA Domestic orders-
5-10 business days for delivery

 International orders-
2-6 weeks.  2 weeks is normal, though Customs can cause delays which are out of our control.

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For all questions regarding shipping (updates, damages, etc.), please contact ArielleShipping@PSIDiscs.com . A member from Arielle’s distribution center will contact you within 24 hours.

 WHEN WILL I RECEIVE TRACKING FOR MY MERCH?

Please note that for all orders shipped via DHL (tracking #’s beginning with “92”), please use the following URL to track: https://webtrack.dhlglobalmail.com/ . Standard shipping usually takes 2-7 business days to deliver within the continental US.

USA Domestic orders:
When your order ships you will receive an email with your tracking number included.

International orders:
Can not be tracked, therefore we can not refund an order even if reported as "lost" or "stolen". 
This rarely happens, usually your package is just tied up in Customs.